Effective date: January 29th, 2018
Last updated: July 16th, 2021
- The information we collect and why we collect it;
- How we use that information;
- How we share information; and
- The choices we offer.
“You” or “your” refers to the individual who uses this website, features, and services, or accesses available information, or engages with us directly by email or telephone.
Scope of this policy
Our commitments to employees are governed by our internal employment policies.
In all instances we are committed to transparency with our customers, employees and protecting your data privacy.
An Overview of the Sources of Personal Data
Tability obtains information about individuals in these main ways:
- when you visit this website or contact us directly about becoming a customer or obtaining other information,
- when you become a Tability customer,
- when a customer uses our service to combine its data with the data residing in other applications, such as Slack,
- when you are a service provider to Tability, and
- through the Tability employment process.
Our Data Processing Agreement governs our processing of any information obtained as a result of the customer or service provider relationship. You can read our commitment to customers and service providers, and our fair information practices in the Data Processing Agreement.
Whose information does Tability collect?
Tability collects information from three types of individuals:
Our customers are individuals and businesses who have signed up for a Tability account. If you are a customer, we will handle information we receive from you under the terms of Tability’s Data Processing Agreement.
End users are individuals that use goods and services provided by Tability Customers. If you interact with Tability in the course of seeking customer service for a particular product or service, you are probably an end user. We process "End User Data" which means information about end users of Tability customers, which includes but is not limited to, the first name, last name, phone number and email address of an end user.
Personnel are the people who work, and apply to work, for Tability. Please refer to the Personnel section of this policy to read about the information Tability collects from personnel.
What information does Tability collect?
Depending on your use of the Tability website, or direct interactions with us, we collect two types of information: personal information and non-personal information.
You may be required to submit certain personally identifiable information when you register on the Service. The personally identifiable information which you may provide to us could include your name, address, phone number, email address, photograph, job title, billing and credit card information.
Personal information can also include information that does not identify you, but could be combined with other information in a way that enables you to be identified. This includes information such as age, gender, profession, zip code, IP address, and current location.
Non-Personal Or Aggregate Information
When you access our Service, we may automatically collect non-personally identifiable information from you, such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits on the Service and similar data. We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner which does not identify any one individual. We may also aggregate information collected offline in connection with the Service, obtain non-personally identifiable information from third party sources and develop aggregate information by anonymizing previously collected personally identifiable information.
It is possible at times when collecting non-personally identifiable information through automatic means that we may unintentionally collect or receive personally identifiable information that is mixed in with the non-personally identifiable information. While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If you believe that we have inadvertently collected your personal information, please notify us at [email protected].
What data does Tability collect from Google and Slack integrations
FeatureData collectedPurposeWhere usedGoogle SSOUser email address, name, photographAllows users to login or sign up using their Google credentials.Tability Web app.Slack SSOUser email address, name, photographAllows users to login or sign up using their Slack credentials.Tability Web app.Connect to SlackSlack User ID and Team IDAllows users receive notifications in Slack, and update their goals from Slack.Tability Web app.
Where and when is information collected from customers and end users?
Tability will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.
Registering to Use the Tability Service and in the Course of Using the Tability services.
Customers will be required to establish an account in order to take advantage of certain features of the Tability website. If you wish to establish an account you will be required to provide us with information (including personal information and non-personal information). In addition, we may obtain your personal information from you if you identify yourself to us by sending us an e-mail with questions or comments.
Cookies and Page Tags
If you are a Tability worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.
What does Tability do with the information it collects from customers?
In general, we use the information collected to provide you with a great overall experience interacting with us and when using the Tability website and to help us understand who uses our offerings, for internal operations such as operating and improving the Tability website and our services, to contact you for customer support and billing purposes and to facilitate the delivery of Tability advertising in some cases, including using your email to send information to you about our services.
We use your information to send you a welcome e-mail after you create an account, when you are invited to Tability, or when you sign up for a demo, webinar or to receive our newsletter. We also use your information to send other e-mail communication related to the Tability website. We always give you the option to unsubscribe in any email we send you.
We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the Tability services. We may link some of this information to personal information for internal purposes or to improve your experience with the Tability website and our services, in these cases we will obtain your consent.
What does Tability do with the information it collects from end users?
We use End User Data to identify you and to provide you with customer service on behalf of a Tability customer. We will disclose End User Data to the relevant Tability customer so that they are better able to assist you. If you are interested in how we process the data on behalf of Tability customers, please read our Data Processing Agreement.
Third Parties Generally
Third parties may be able to independently directly collect personal and non-personal information without permission from Tability, and may include potential or actual advertisers, providers of advertising products or services (including vendors and website tracking services), merchants, affiliates and other actual or potential commercial partners, sponsors, licensees, researchers and other similar parties.
Outside Contractors and Third-Party Processors
Laws and Legal Rights
We may disclose your information (including personal information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personal information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Tability Terms of Service, to detect fraud, or to protect the safety and/or security of our users, the Tability website, or the general public.
Sale of Business
When does Tability disclose information to other third parties?
Could my information be transferred to other countries?
Tability is incorporated in the U.S. Information collected via our website, through direct interactions with you, or from use of our services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.
What choices do I have regarding the collection, disclosure and distribution of personal information?
Do Not Track
The term "Do Not Track" refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.
Can I update or correct my information?
The rights you have to request updates or corrections to the information Tability collects depend on your relationship with Tability. Personnel may update or correct their information as detailed in our internal company employment policies.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.
The security of your personally identifiable information is very important to us. When we collect your personally identifiable information online, we use reasonable efforts to protect it from unauthorized access. However, due to the inherent open nature of the Internet, we cannot guarantee that your personally identifiable information will be completely free from unauthorized access by third parties such as hackers and your use of our Service demonstrates your assumption of this risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your personally identifiable information. For more information on protecting your privacy, please visit http://www.ftc.gov/privacy.
Your Disclosures In Blogs And Other Social Media
You should be aware that personally identifiable information which you voluntarily include and transmit online on the Service or in a publicly accessible blog, chat room, social media platform or otherwise online, or that you share in an open forum such as an in-person panel or survey, may be viewed and used by others without any restrictions. We are unable to control such uses of your personally identifiable information, and by using the Service or any other online services you assume the risk that the personally identifiable information provided by you may be viewed and used by third parties for any number of purposes.
Protection for Children
We generally do not collect personally identifiable information from children under the age of 13. If at any time in the future we plan to collect personally identifiable information from children under 13, such collection and use, to the extent applicable, shall, when required, be done in compliance with the Children's Online Privacy Protection Act ("COPPA") and appropriate consent from the child's parent or guardian will be sought where required by COPPA. When we become aware that personally identifiable information from a child under 13 has been collected without such child's parent or guardian's consent, we will use all reasonable efforts to delete such information from our database.
Communications with Tability
Any phone calls and/or text messages delivered to your phone or device may cause you to incur extra data, text messaging, or other charges from your wireless carrier. MESSAGE AND DATA RATES MAY APPLY. You are solely responsible for any carrier charges incurred as a result of phone and/or text communications from Tability.
By using the Service, you expressly consent to receive in-product communications from us (including, without limitation, push notifications on the App).
No Rights of Third Parties
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our Website anonymously.
Can change your personal information:
- By emailing us
How does our Website handle Do Not Track signals?
CalOPPA requires us to let you know how we respond to "Do Not Track" ("DNT") signals. At the moment, there is no uniform industry or legal standard for recognizing or honoring DNT signals; therefore, we do not honor DNT requests at this time.
Does our Website allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking.
For questions or concerns relating to privacy, we can be contacted at [email protected].
Our representative in the European Union can be contacted at [email protected].